Frequently asked questions

You can shop our full range of coffee directly on our website.

If you need to make a change, contact us as soon as possible. Once your order has been dispatched, changes may not be possible.

Yes — once your order has been dispatched, you’ll receive a tracking link by email.

Yes, we currently deliver across the UK.

Orders are usually dispatched within 1–3 working days. Delivery times may vary depending on your location.

Yes — delivery is free on orders over £30. This is applied at checkout.

We offer a 30-day return policy for unused items in original packaging. Coffee cannot be returned unless faulty. If there’s an issue, please contact us and we’ll help resolve it.

All our coffee is roasted in small batches and packed fresh to ensure the best flavour.

We offer whole bean and selected grind options. Available options are shown on each product page.

Yes — Our Colombia Nariño Decaf offers notes of chocolate, vanilla and cherry

Yes — we offer flexible subscriptions so you never run out of coffee.

Yes — we provide tailored coffee solutions for offices and workspaces.

Yes, we sell in-store gift cards as well as online gift cards, both can be purchased on our website